Support
If you have a question, a problem or a suggestion about a TOULOIR app, email us. Every request is answered by email.
Contact
hello@touloir.com
Email is the best way to reach us. We don’t offer phone support.
What to include
A few details help us understand the issue and get you an answer faster:
- The app you’re writing about (for example, Mantra Rings), and its version if you know it.
- Your device, such as the iPhone model you’re using.
- Your iOS version, found in Settings › General › About.
- A description of what happened, what you expected, and the steps that lead to the problem.
- Screenshots or a screen recording, if they help show the issue.
Please don’t send passwords or other sensitive information. We will never ask for them.
Response time
We aim to reply within 5 business days. Complex issues may take longer to resolve, but we’ll let you know we’re on it.
Anything you send us is used only to respond to your request. See our privacy policy for details.